Konverge

Use Cases By Function Industries

By Function

HR Services

Payroll
Data Entry
Onboarding
Time & Attendance Management
Benefits Administration
Recruiting Processes
Education & Training
ComplianceReporting
Personnel Administration

Finance & Accounting

Procedure To Pay
Order To Cash
Record To Report
Trend Tracking
Supply Chain Vendor Set-up
Incentive Claims
Sales Orders
Collections
Report Generation

IT Services

Installations
FTF
Server & Application Monitoring
E-mail Related Tasks
File Management
Batch Processing

Supply Chain

Inventory Management
Demand & Supply Planning
Quote, Invoice & Contract Management
Work order Management
Freight Management
Returns Processing

Contact Center

Customer Data Management
Customer Enquiry
Feedback & Survey
Escalation Management
CRM Updates
Information Verification

Operation

Budgeting & Planning
Dashboard & Analytics
Data Migration & Management
Fraud Detection
Inventory Management
Staff management

Customer Success

Account Administration
Complaint Management
Customer Engagement Communications
Online Registration
Query Management
Request & Change Management

Use Cases by Industries

  • Account Opening & Closure
  • Accounts Payable and Receivable
  • Audit Reports
  • Cash Management and Forecasting
  • Compliance Management
  • Customer Onboarding
  • Investment Management
  • Know Your Customer (KYC
  • Foreign Exchange
  • Payment Reminders Follow Up
  • Same Day Funds Transfer
  • Receipt Processing
  • Cancellations/ Exchanges
  • Check-in and Check Out Process
  • Fare Filing
  • Feedback Systems
  • Guest Communications including Notifications, Alerts and Warning
  • Competitive Pricing, Demand Monitoring & Analytics
  • Order Processing and Payment Tracking
  • Ticketing
  • Invoice and Payment Processing
  • Room Reservations, Online Booking Management
  • Refund Processing
  • Customer Portal and ERP Integration
  • Driver Logs
  • Forecasting and Logistics Planning
  • Invoice Management
  • Order/Inventory Tracking
  • Proof of Delivery
  • Shipment Scheduling
  • Claims Data Extraction
  • Claims Management
  • Fraud Detection
  • Market and Competitive Analysis
  • Match to Issued Policy
  • New Account Set-up
  • Quotation Validation
  • Clinical Documentation
  • Insurance Processing
  • Member Management
  • Drug Registration
  • Insurance Processing
  • Risk Evaluation
  • Attendance Tracking
  • Automated Grading and Feedback
  • Calendar Management
  • Document/Library Indexing and Processing
  • Scholarship Applications
  • Student and Staff Onboarding and Exit
  • Enrollment, Class Scheduling and Course Registration
  • Customer account maintenance
  • Customer Onboarding/ Offboarding
  • Data Analysis
  • Proof of Delivery
  • Order configuration and processing
  • Porting and verifying customer information
  • Internet Application Management
  • Customer Communications including Alerts and Notifications
  • Catalogue Creation and Amendment
  • Billing, Order and Invoice Processing
  • Inventory and Product Control
  • Month-End Reporting
  • Product/SKU Categorization
  • Application Processing
  • Customer
  • Database Management
  • Data Conversion and Document Digitisation
  • Email Services
  • Quality Assurance:
  • Transaction, Order, Invoice Processing
  • Logistics and Dispatch
  • Contract Administration
  • Customer Communications including Letters, Alerts and Notifications
  • Competitive Pricing, Monitoring and Analytics
  • Facilities Management
  • Lease Management
  • Rent Accounting
  • Automated Customer Tracking and Response
  • Bill of Materials
  • Forecasting
  • Logistics Management
  • Remittance Processing
  • Testing and Quality Control
  • Research and Development
  • Advanced Controls, Data Acquisition
  • Bill of Materials
  • Contracts Administration
  • Customer Experience/ Satisfaction Monitoring
  • Dashboard & Analytics
  • Equipment Maintenance
  • Invoice Management
  • Safety Inspections
  • Building Inspection Verification & Management
  • Call center Optimization
  • Contract Governance and Regulatory Review
  • Dynamic Reporting & Dashboards
  • Immigration application & Processing
  • Passport Verification & Management
  • Record Management
  • Tax Compliance
  • Verification Process
  • Write Ofs, Debt recovery, Debt Management
Talk to our expert
close slider
× How can I help you?