How Konverge Technologies Enabled Secure, Scalable, and Centralized IT for a Leading Fashion & Lifestyle Brand
Industry: lifestyle with athleisure
Location: Pan India, Headquartered in Mumbai
Company Type: lifestyle with athleisure – Retail Stores
Number of Employees: 20,000
Company Overview :
The client is a well-established fashion and lifestyle retail brand with a strong footprint across India through its official brand-owned stores. The organization operates a distributed retail model where reliable, secure, and centrally managed IT infrastructure is critical for store operations, billing systems, inventory management, and customer experience.
With continued expansion across geographies, the client required a modern network foundation that could scale efficiently while ensuring consistent performance and security across all locations.
Challenge
The client’s existing IT setup across its retail stores was largely unmanaged and inconsistent, resulting in limited visibility and control.
Key Challenges:
– Unmanaged network switches at store locations
– Lack of centralized network monitoring
– Poor visibility into network performance and issues
– Limited security controls across stores
– No VLAN support for traffic segregation
– Manual, on-site troubleshooting required for network issues
– Difficulty scaling IT infrastructure as new stores were added
The client needed a cloud-based, centrally managed network solution that could be accessed remotely and scaled effortlessly across all official stores pan India.
Solution
Konverge Technologies designed and deployed a cloud-managed networking solution using Cisco Meraki, tailored specifically for distributed retail environments.
Highlights:
Managed Switching:
Enterprise-grade Meraki switches replaced unmanaged devices across all stores.
Cloud-Based Network Management:
Centralized Meraki dashboard providing visibility and control from anywhere.
VLAN Configuration:
Network segmentation for POS systems, corporate traffic, and guest access.
Real-Time Monitoring & Analytics:
Continuous monitoring of network health, usage, and performance.
Remote Troubleshooting:
Faster issue resolution without the need for on-site visits.
Enhanced Security:
Centralized policy enforcement across all locations.
Automatic Firmware Updates:
Ensured network security and stability with minimal manual effort.
Results
The solution delivered measurable improvements in IT operations and business efficiency.
- Transition from unmanaged to fully managed IT infrastructure
- Centralized network visibility across all retail locations
- Secure, cloud-based access to the network from anywhere
- Real-time monitoring and network performance analysis
- Faster resolution of issues through remote troubleshooting
- Improved security posture across stores
- High scalability to support new store rollouts
- Reduced operational and maintenance costs
- Simplified deployment and centralized policy management
