Professional Facilities Management Services is focussed on providing high quality facilities management services, which meet our client’s expectations, and which satisfy our inherent principles of performance and integrity in all that we do. As the name suggests that the purpose of this service is to manage enterprise infrastructures from an availability, manageability and performance perspective. These services are designed to meet total customer requirements related to IT.
Our commitment : To quality, customer service, staff development and continuous improvement initiatives means we are able to offer you the professional services and results.
Our aim : is to allow our clients to manage their core business while we take care of the service facility requirements. We are dedicated to ensuring a safe and healthy environment for our staff and clients. Professional Facilities Management Services is experienced in providing a range of Facilities Management related services across a range of sectors and environments.
» SLA Based
» Time & Manpower Based Support
» Remote Management Support
From the IT Helpdesk Executive who welcomes and handles the calls, to the FMS staff providing a reassuring presence and the Team Leader and Backend Core Team helping in building your IT and running it as your business relies on the whole network of essential support services.
We use state of art tools for providing asset management, patch management, vendor management leading to Dashboarding of reports and helping the entire process from call logging and Ticketing based on ITIL Framework
The services offered by Konverge FMS is Comprehensive or Non Comprehensive in scope. We address provisioning On-site, Off-site and ATSS (Annual Technical Service Support) Manpower.
Our objective is to customize our services to get the best value for the client. We constantly strive to reduce operating cost and provide un-paralleled quality services to the client.
|Protect Physical Machines||Network Management (LAN & WAN Support)||Wireless, VPN, Bandwidth Management|
|Mail and Messaging Management||Application software and O.S. Management||Backup Management|
|Database Management||Asset Lifecycle Management||Vendor Management|
|Security and Anti-virus Management||Power Management||Power Management|
|Voice call and VOIP Management||Help-desk and Call-desk Management||Desktop and Client-side Support|
|Remote Support and Troubleshooting|